Mercure Budapest Korona Hotel

About the guest reviews

These hotel reviews are submitted by the guests who have stayed in Mercure Budapest Korona Hotel during their visit to Budapest. The ratings and comments reflect their individual opinions generated by their experiences at the hotel.

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Solo traveler from APO AE 09624 , Rome
Guest score: 9.14 average, see review details hide details Staff 8 Cleanliness 10 Value for money 8 Comfort (room) 8 Services 10 Dining 10 Location 10
+	I always value Safety and Location the most, so this time, due to unforeseen circumstances my female friend could not join me so I stayed in a Deluxe Single room, which is adequate for a solo traveler. I always felt safe in, and around the hotel. The hotel is in a prime location. One can walk and/or chose to use the public transportation (i.e., underground train, buses, trams) adjacent to the hotel. The majority of the staff were friendly and helpful; however, a handful still need training in either, customer service and/or international public relations (these were aloof and unfriendly.). As a world traveler, having stayed at five and/or four star hotels before, l highly recommend the Mercure Budapest Korona.
-	At this time and age, and also as an added feature, the hotel should provide Internet service to its customers in the guest rooms. The Business Center where one can (sometimes) access the web charges a fee in 30 min. increment(s). I also felt that The Business Center should be in a better location and/or provide better privacy to guests using the web as other people passing by can easily read what is being display on one's screen. I felt uneasy using the web there. Moreover, the Internet Service should provide more secure features, too. I was dissatisfied with the bedding as it was smelly. Perhaps the thick comforters and bedspreads need to be replaced with new ones. Customer Service: As a former "Customer Service Training Manager," I treasure courteous, attentive, and helpful service; therefore, I was happy that the majority of the staff were very courteous, helpful, and friendly. There were only a handful that in my opinion need to go through your customer service training class again. These few personnel either, ignored me or were unfriendly to me. I did not like the taxi service across the street from the hotel and the one that hotel guests are highly encouraged to use. These particular taxis charge "flat rates" which are much higher than what the City of Budapest recommends to tourists. My advice to tourists: Familiarize yourself with the literature in the various city guides and maps, so as not to "be taken."
read more: Great Stay at the Mercure Budapest Korona
2007. 08. 13.
mATHILDE Sandve (Mature couple) from Sandnes , Norway
Guest score: 7.14 average, see review details hide details Staff 6 Cleanliness 6 Value for money 8 Comfort (room) 6 Services 6 Dining 8 Location 10
+	location, breakfast,lounge
-	no dissatification
read more: great long weekend in hotel mercure
2007. 07. 15.
Paul Chorpenning (Friends) from Oakland , United States
Beautiful Budapest!
Guest score: 9.71 average, see review details hide details Staff 10 Cleanliness 10 Value for money 10 Comfort (room) 10 Services 10 Dining 10 Location 8
+	Three day stay in a great hotel. Location was perfect and saff very friendly and spoke English well. Breakfast was very good and large assortment available. Clean and orderly. 5 stars
-	taxes at end of stay - thought they were included in credit card charge-happy we still had currency to pay
2008. 04. 24.
Young couple from madrid , spain
a fine spot down there!
Guest score: 7.67 average, see review details hide details Staff 8 Cleanliness 8 Value for money 6 Comfort (room) 6 Services 8 Location 10
+	a very nive place for a short stay, very well located near downtown but no so close to the stricly tourist´s areas. nice and efficient staff - their english, along with their kindness were remarkable. a "friendly smoking place"... both my gal and I reallly apreciated it. no doubt we´ll recomended it to friends and relatives interested in spending a few days in budapest. obviously, we will also come back to the place while our next trip to hungary.
-	... maybe the room was under the size average or american or some european standards
2008. 04. 13.
Solo traveler from Karlstad , Sweden
Guest score: 10 average,
2008. 03. 10.
Marjan Klinc (Group) from ,
Guest score: 7.71 average,
2007. 10. 01.
Robin Hutchinson (Mature couple) from Peterborough , UK
good time in Budapest
Guest score: 7.71 average, see review details hide details Staff 8 Cleanliness 8 Value for money 6 Comfort (room) 6 Services 8 Dining 8 Location 10
+	The bars
2007. 09. 04.
Ullrich Rauch () from Tutzing , Germany , FRG
Guest score: 7.33 average,
2007. 09. 03.
Sandra Tilda De Castro (Mature couple) from Rosate , Italy
Guest score: 9.33 average,
2007. 08. 19.
Daniel Popa (Mature couple) from Gura Humorului , Romania
OK Mercure Corona Budapest
Guest score: 7.71 average, see review details hide details Staff 8 Cleanliness 8 Value for money 8 Comfort (room) 6 Services 6 Dining 8 Location 10
+	amplasament
2007. 08. 13.
Judit Fabok (Young couple) from Dabas , Hungary
Guest score: 10 average,
2007. 06. 26.
marco paradisi (Young couple) from bologna , italia
ottima struttura, abbastanze centrale
Guest score: 7.43 average, see review details hide details Staff 6 Cleanliness 8 Value for money 8 Comfort (room) 6 Services 8 Dining 8 Location 8
+	Rapporto qualitŕ/prezzo
-	parte del personale reception - problemi (non risolti dall'albergo) con la carta di credito. - termosifoni della camera rumorosi tra le 7 e le 8 circa del mattino, ci svegliavano.
2008. 03. 25.
ILSE POPOVICS-SCHÖMER (Solo traveler) from WEINFELDEN , SCHWEIZ
Singel Weeckend
Guest score: 9.71 average, see review details hide details Staff 10 Cleanliness 10 Value for money 10 Comfort (room) 8 Services 10 Dining 10 Location 10
+	Es hatte alles gestimmt im Hotel und man konnte alles zu Fuss erreichen
-	......................
2008. 01. 15.
Mature couple from Saanenmöser , Schweiz
Weekend in Budapest
Guest score: 6.67 average, see review details hide details Staff 6 Cleanliness 6 Value for money 6 Comfort (room) 6 Services 6 Location 10
+	Lage des Hotels
-	Getränke sehr teuer
2007. 10. 12.
maria beljaars (Solo traveler) from winschoten , Nederland
Guest score: 7.43 average, see review details hide details Staff 8 Cleanliness 6 Value for money 6 Comfort (room) 6 Services 8 Dining 8 Location 10
+	assistentie van de receptie
2007. 09. 10.
Young couple from Győr , Magyarország
Guest score: 7.71 average, see review details hide details Staff 8 Cleanliness 10 Value for money 6 Comfort (room) 8 Services 8 Dining 6 Location 8
+	berendezés
-	túl kicsi szoba
2007. 07. 23.

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