Epitome of Average - Guest review about Hotel Burg

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Traveler Rating
	Overall
What to expect
	Staff
	Cleanliness
	Value for money
	Comfort (room)
	Services
	Dining
	Location

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	Family with young child(ren)
	Solo traveler
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	Family with older child(ren)
Based on 261 reviews

Hotel Burg - Epitome of Average

City: Budapest
Szentháromság tér 7-8. 1014 Budapest, Hungary
BHS Reservation Phone number: (+36-1) 225-3384, (+36-30) 533-4030, (+36-1) 225-3385
BHS Reservation Fax: (+36-1) 202-0319

michael waters (Young couple) from Bucuresti , Romania

+	SOME reception staff were very friendly and helpful, location also good
-	Lack of any inet access (apart from a single PC for general use), some reception staff quite unfriendly, and breakfast dining staff rude.

Overall		5.71

Staff		6
Cleanliness		6
Value for money		4
Comfort (room)		6
Services		4
Dining		4
Locaiton		10

Average hotel, in most ways. One or two friendly staff but a few downright rude ones as well. Shabby appearance, poor facilities. Serious customer care training required! In any event, we won't be back in Budapest again for leisure as expensive for what you get relative to more developed destinations. Not all tourists are gaping, drop-jawed and naive!!

2006. 05. 06.

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