Palace Hotel

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Review Summary
Traveler Rating
7.97 / 10 Overall
What to expect
7.93 / 10 Staff
7.89 / 10 Cleanliness
7.3 / 10 Value for money
8.29 / 10 Comfort (room)
7.64 / 10 Services
8.22 / 10 Dining
8.49 / 10 Location
Recommendations
84.4 % Family with young child(ren)
81.9 % Young couple
80.5 % Friends
78.2 % Mature couple
77.9 % Solo traveler
70 % Family with older child(ren)
0 % Group
Based on 90 reviews

Palace Hotel - Good hotel

City: Heviz
Rákóczi u. 1-3. 8380 Heviz, Hungary
BHS Reservation Phone number: (+36-1) 225-3384, (+36-30) 533-4030, (+36-1) 225-3385
BHS Reservation Fax: (+36-1) 202-0319
John Hocking (Solo traveler) from Hildesheim , Germany
+ Location
- Cleanliness in the room, room never cleaned properly, bedding never changed in all the time there,bed never made properly. Bathroom was never cleaned properly and even after 2 nights and all towels being put on the floor for changing they were just trown over the shower door and left, I had to go and get them changed, Sink at the end of 4 days was filthy, even after complaining nothing was done. This was very sill as else the hotel was very good and as a business traveller going all over the world this let your hotel down very badly. Dinner on my last night quality of food not very good, dried out meat.
Overall 5.71 / 10 5.71
Staff 6 / 10 6
Cleanliness 4 / 10 4
Value for money 6 / 10 6
Comfort (room) 6 / 10 6
Services 6 / 10 6
Dining 4 / 10 4
Locaiton 8 / 10 8

Situation very good and the room also very good. I would use this hotel again and if the room staff could be sorted out it would be a very good hotel.

2009. 06. 16.

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