Hotel Palace

Sulla valutazione dei clienti

Queste sono le valutazioni dei clienti che durante il loro soggiorno a Heviz erano alloggiati a Hotel Palace . Le valutazioni e le osservazioni rispecchiano la loro opinione personale, le hanno scritte in base alle esperienze avute in albergo e non coincidono per forza con l'opinione della Hotelstart.

Come si puo scrivere una valutazione sull'albergo?

Suo soggiorno a Heviz tramite il sistema della Hotelstart, ed e stato cliente di uno dei nostri alberghi associati. Dopo la Sua partenza Le mandiamo un foglio di valutazione via e-mail, dopo di che serve solo cliccare una volta e puo valutare subito i servizi dell'albergo, e puo scrivere un'analisi dettagliata che puo aiutare i viaggiatori a decidere se vale la pena o meno essere allogiati in quell'albergo.

Coppia matura, da monfalcone, italia
Punteggio: 5.71 valore medio, Piu dettagli Nascondi dettagli Personale 6 Pulizia 4 Proporzione prezzo/valore 6 Comodita (camera) 6 Servizi 6 Vitto 6 Collocazione 6
+	POSIZIONE ALBERGO
-	PULIZIA CAMERA
2011. 04. 29.
Famiglia con bambini piccoli, da roma, italia
Punteggio: 7.43 valore medio, Piu dettagli Nascondi dettagli Personale 8 Pulizia 6 Proporzione prezzo/valore 8 Comodita (camera) 8 Servizi 6 Vitto 8 Collocazione 8
+	Stanze ampie, confortevoli, silenziose, dotate di cucina e bagno con bidet
2008. 08. 12.
Famiglia con bambini piccoli, da Celje, Slovenia
Punteggio: 8 valore medio,
2010. 11. 11.
Jessica Sorensen (Coppia giovane), da Florence, USA
Punteggio: 9.14 valore medio, Piu dettagli Nascondi dettagli Personale 8 Pulizia 8 Proporzione prezzo/valore 10 Comodita (camera) 10 Servizi 10 Vitto 8 Collocazione 10
+	The hotel staff were helpful and considerate upon check-in and out. The room was large enough that we had plenty of room to spread out enjoy our stay.
-	The hot tub wasn't very hot.
Piu informazioni in merito: Amazing time spent in wonderful hotel
2010. 11. 10.
Dragan Gajovic (Coppia giovane), da Beograd, srbija
Pay attention when payment
Punteggio: 5.71 valore medio, Piu dettagli Nascondi dettagli Personale 2 Pulizia 6 Proporzione prezzo/valore 6 Comodita (camera) 4 Servizi 6 Vitto 8 Collocazione 8
+	poll and food
-	staff, reception, kindness,no smile
2010. 08. 12.
Hana Vedralová (Coppia matura), da Praha 8, Czech Republic
Big disillusion - we can´t recommend this hotel.
Punteggio: 4.29 valore medio, Piu dettagli Nascondi dettagli Personale 2 Pulizia 4 Proporzione prezzo/valore 4 Comodita (camera) 2 Servizi 6 Vitto 6 Collocazione 6
+	nice furniture
-	We were very unhappy from the room.It was attic with 2 dormers without view ( if we wanted to see something we had to stand on bed.) Becose it was attic, one wall was skewed and there was very small space. This types of room are on all 6. floor. But you don´t find any notice about that in promotional materials... On hotel Palace webpage is notice - "Notable highlights of Palace Hotel include: Guest rooms with balcony". Nothing about small attic without balcony and with dormers. Missing towels are bagatelle... When we wanted to speak with hotel manager, he was busy... So we moved after 1 night to the smaller hotel with more pleasant staff, very nice room, delicious food, wellnes and spa and for the same price.
2010. 08. 09.
Famiglia con bambini piccoli, da Targu Mures, Romania
A nice day in Herviz
Punteggio: 8.86 valore medio,
2010. 07. 25.
Coppia matura, da Prague, Czech Republic
Extended weekend in Palace Heviz
Punteggio: 6.29 valore medio, Piu dettagli Nascondi dettagli Personale 2 Pulizia 4 Proporzione prezzo/valore 8 Comodita (camera) 8 Servizi 4 Vitto 8 Collocazione 10
-	service in dinning room
2010. 07. 12.
Renate Schneider (Coppia matura), da
Punteggio: 6 valore medio, Piu dettagli Nascondi dettagli Personale 4 Pulizia 6 Proporzione prezzo/valore 8 Comodita (camera) 8 Servizi 4 Vitto 4 Collocazione 8
+	the cleaners were always helpful and tried their utmost in the little time they have to clean a room. two of the receptionists were very friendly and greeted the guests. the very young waitress an two waiters in the dining room tried their best to clear the table and to satisfy the guests' wishes quickly. the wellness section is TOP, we enjoyed the pools and saunas and the COLD DRINKS very much. Very good cuisine, food not in heaps, so that it gets cold and mashed, but smaller portions freshly cooked - super!
-	Reception staff (exapt for two) is not friendly, does not look at incoming guests and does not greet them - incredible for a 4*hotel! one woman in charge of pool does not manage to run whirlpool(s) and switch on the infrared sauna in the early morning. while she was absent I saw guests trying to make the whirlpool work at 7.30 a.m. Most waiters work effinciently, but a very young one, who obviously finds himself very beautiful and charming, is not apt at all. he leaves the dining room though there are still tables to clear, new cutlery to lay for new guests, he does not realize when a fork drops to the floor from his tray and another waiter rushes to pick it up before a guests treads on it. AND these are just a few shortcomings - nevertheless we liked the hotel and will come back!
Piu informazioni in merito: Hard times in a nice hotel
2010. 06. 21.
Masood Mirza Akhtar (Famiglia con bambini piccoli), da Leonding, Austria
Punteggio: 6.29 valore medio,
2010. 05. 28.
Tomasz Gurbada (Famiglia con bambini piccoli), da Poznan, Poland
Punteggio: 9.14 valore medio, Piu dettagli Nascondi dettagli Personale 10 Pulizia 8 Proporzione prezzo/valore 10 Comodita (camera) 8 Servizi 10 Vitto 10 Collocazione 8
+	Atmosphere and design of Palace Hotel
-	sauna and swimming pool service till 19:00
2010. 04. 26.
Famiglia con ragazzi piu grandi, da Pruszkow, poland
Punteggio: 8.86 valore medio, Piu dettagli Nascondi dettagli Personale 6 Pulizia 10 Proporzione prezzo/valore 6 Comodita (camera) 10 Servizi 10 Vitto 10 Collocazione 10
+	dining, room, location
2010. 04. 11.
Jemma Gundry (Coppia giovane), da Canberra, Australia
Punteggio: 4.86 valore medio, Piu dettagli Nascondi dettagli Personale 6 Pulizia 6 Proporzione prezzo/valore 4 Comodita (camera) 4 Servizi 6 Vitto 2 Collocazione 6
+	The hotel looks nice, the rooms are a decent size and the pool area was enjoyable.
-	This 4 star hotel is let down to 2 star standards in many areas. It appears to be fitted with well, but our room which was relatively big but is badly dated, boasted a kitchen but has absolutely nothing to use in it; not a knife, a plate, a pan nor a cup. This is particularly unfortunate, as their restaurant is incapable of serving edible food. Everything at dinner was overcooked, bland, mushy & mass produced. We found it hard to swallow any of it. We left still hungry. Breakfast was as bad, laden with fat, sugar & left overs. Nothing healthy or properly tasty was to be seen. Their pool area is okay, but easily overcrowded. Without the food considered, we may rate the hotel as 3˝, but as a whole; only 1˝.
Piu informazioni in merito: Terrible restaurant, okay rooms
2009. 10. 28.
Coppia giovane, da Moscow, Russia
Great staying in Heviz
Punteggio: 7.14 valore medio, Piu dettagli Nascondi dettagli Personale 8 Pulizia 4 Proporzione prezzo/valore 6 Comodita (camera) 8 Servizi 8 Vitto 6 Collocazione 10
-	Cleaning in the room not well, towel's dryer did not work, so towels wet
2009. 10. 04.
Coppia giovane, da Saint Petersburg, Russia
Punteggio: 9.43 valore medio, Piu dettagli Nascondi dettagli Personale 8 Pulizia 8 Proporzione prezzo/valore 10 Comodita (camera) 10 Servizi 10 Vitto 10 Collocazione 10
+	spacious rooms, tasty desserts, unique (design & pleasant music & architecture)
-	WiFi is in lobby only. No shelves in bathroom.
2009. 09. 30.
Amici, da Sun City, USA
Punteggio: 9.14 valore medio, Piu dettagli Nascondi dettagli Personale 10 Pulizia 10 Proporzione prezzo/valore 8 Comodita (camera) 6 Servizi 10 Vitto 10 Collocazione 10
+	staff and cleanliness were excellent. Breakfast buffet was outstanding.
-	Bed was extremely hard-made it difficult to sleep
Piu informazioni in merito: Excellent hotel in Heviz
2009. 09. 22.
John Hocking (Viaggiatore singolo), da Hildesheim, Germany
Punteggio: 5.71 valore medio, Piu dettagli Nascondi dettagli Personale 6 Pulizia 4 Proporzione prezzo/valore 6 Comodita (camera) 6 Servizi 6 Vitto 4 Collocazione 8
+	Location
-	Cleanliness in the room, room never cleaned properly, bedding never changed in all the time there,bed never made properly. Bathroom was never cleaned properly and even after 2 nights and all towels being put on the floor for changing they were just trown over the shower door and left, I had to go and get them changed, Sink at the end of 4 days was filthy, even after complaining nothing was done. This was very sill as else the hotel was very good and as a business traveller going all over the world this let your hotel down very badly. Dinner on my last night quality of food not very good, dried out meat.
Piu informazioni in merito: Good hotel
2009. 06. 16.