Promenade City Hotel

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Review Summary
Traveler Rating
8.25 / 10 Overall
What to expect
8.25 / 10 Staff
8.81 / 10 Cleanliness
8.44 / 10 Value for money
7.94 / 10 Comfort (room)
7.59 / 10 Services
6.95 / 10 Dining
9.59 / 10 Location
94.3 % Family with young child(ren)
88.7 % Mature couple
81.5 % Friends
81.4 % Group
81.1 % Family with older child(ren)
77.9 % Young couple
75.7 % Solo traveler
Based on 64 reviews

Promenade City Hotel Budapest - Reviews and Ratings

City: Budapest
Váci u. 22. 1052 Budapest, Hungary
BHS Reservation Phone number: (+36-1) 225-3384, (+36-1) 225-3385
BHS Reservation Fax: (+36-1) 202-0319
BHS E-mail: promenadecityhotel@email
Overall 8.25 / 10 8.25

Staff 8.25 / 10 8.25
Cleanliness 8.81 / 10 8.81
Value for money 8.44 / 10 8.44
Comfort (room) 7.94 / 10 7.94
Services 7.59 / 10 7.59
Dining 6.95 / 10 6.95
Location 9.59 / 10 9.59

Based on 64 reviews

About the guest reviews

These hotel reviews are submitted by the guests who have stayed in Promenade City Hotel during their visit to Budapest. The ratings and comments reflect their individual opinions generated by their experiences at the hotel.

How to write a hotel review?

You can only write hotel reviews that will appear on this website if you have booked your Budapest accommodation with HotelStart and have been the guest of one of our partner hotels. Two weeks after departing from the hotel we will send you a rating form by e-mail - with just one click you can rate every service of the hotel you have stayed in, then write an extensive review that will help your fellow travellers decide whether the lodging is worth a try.

Jill Skeoch (Mature couple) from Fort Augustus, United Kingdom
Guest score: 8.57 / 10 8.57 average,
+ air conditioning, breakfast, tiny bar of soap, central location
- lack of warm water at times; not a great shower
read more: No frills but friendly

moshe saar (Mature couple) from netanya, israel
Guest score: 9.43 / 10 9.43 average,

Jacqueline Rogers (Mature couple) from Altrincham, United Kingdom
Guest score: 8 / 10 8 average,
+ Location brilliant
- Shower didn't work, water took for ever to come through hot
read more: Hotel Promenade - great location in wonderful Budapest

Friends from Mjoendalen, Norway
Guest score: 8 / 10 8 average,
+ Located in the wlaking street and short way to all you can want, shopping, eating,etc.
read more: Best choice in Budapest

Solo traveler from Hägersten, Sweden
Very good service
Guest score: 8.29 / 10 8.29 average,
+ Staff.Location.Room.
- The smell of smoking coming into rooms when one opens the window.

Raffaella Bruzzi (Family with young child(ren)) from
Guest score: 9.71 / 10 9.71 average,

Young couple from Haifa, Israel
Guest score: 9.71 / 10 9.71 average,
+ The location is perfect, the rooms are comfortable and clean and the hotel staff are very kind and helpful
- nothing!

masaharu kondo (Solo traveler) from ikoma city, Japan
Guest score: 5.33 / 10 5.33 average,
- I could see only but elevator from window and basin water drain was so slow.

Geurt van de Kerk (Mature couple) from 6654 KC Afferden, Netherlands
Guest score: 9.67 / 10 9.67 average,
+ staff, service, location, hospitality
read more: Don;t miss the Promenade City Hotel in Budapest

Vojin Draskoci (Solo traveler) from Belgrade, Serbia
it is really a nice hotel
Guest score: 7.14 / 10 7.14 average,
+ staff, location
- too expensive

Janice Christian (Mature couple) from Arlington, TX
Make sure you are cold blooded
Guest score: 7.43 / 10 7.43 average,
+ The room was clean and hotel staff very friendly. The location was awesome
- Room was extremely hot. Asked that air conditioner be put on twice and said they would take care of it but never did. Shower drained very slow so had to turn water off while showering as to not flood the room. Was told that would be fixed. Room is in a courtyard but it is enclosed so no air circulation when window is open. When you open windows you are kept awake from hearing the elevator all night and people coming into hotel as reception is open up to courtyard. If these things were corrected the hotel would be awesome with no complaints.

Itshak Vaxman (Mature couple) from Raanana, Israel
Perfect stay in Budapest
Guest score: 9.14 / 10 9.14 average,
+ Perfect location and brand new modern facilities.
- No lobby or bar.

Solo traveler from durham, england
Guest score: 7.71 / 10 7.71 average,
+ cosy room, excellent location
- no room service, no restaurant, small reception
read more: promenade city hotel

Rodger Williams (Mature couple) from Lancashire, United Kingdom
Guest score: 9.14 / 10 9.14 average,
+ location and value for money and a spotlessly clean hotel.
- would have liked tea and coffee facilities as the breakfast room was only open till 10:am and there isn't a bar in the hotel.
read more: fantastic location and good value for money.

Gerben Snijder (Young couple) from Breda, The Netherlands
Guest score: 6 / 10 6 average,
+ Location of the hotel
- bread of the breakfast
read more: Great weekend ar hotel Promenade

SHIRLEY KEDIAN (Family with older child(ren)) from STOCKPORT, ENGLAND
Guest score: 8 / 10 8 average,
+ Friendly and helpfull staff at reception good English spoken, good location,
- small room = lack of tea/coffeemaking facilities
read more: Enjoyable Stay at Promenade City Hotel

Loredana Leordean (Friends) from Timisoara, Romania
Nice stay on famous Budapest shopping street
Guest score: 10 / 10 10 average,
+ very nice hotel, I had a great room with a view, excellent location.
- there was a bit cold in the room, suppose it was because of the season.

Marlise Egli (Family with older child(ren)) from 1239 Geneva, Switzerland
Guest score: 8 / 10 8 average,
+ excellent location, easily accessible by foot to the major sites of interest. Friendly environment.
- This is a proposal: to close off (for example by insering a transparent glass ceiling) the reception area from the floor area. It was most unpleasant to try to sleep with the open window when there was talking and moving going on in the reception area until very late at night. Another proposal for the sake of the place: to insolate the entrance door. It was amazing to see a swinging door with temperatures below zero degrees! Think of the wasted energies!
read more: overall, excellent stay in your beautiful rooms.

Michel LOUIS (Family with older child(ren)) from COURBEVOIE, FRANCE
Guest score: 8.4 / 10 8.4 average,
+ fantastic location: everything of interest in Budapest can be reached on foot. Nice reception staff : always a smile and hello- helped us find information and a taxi to leave. Breakfast was very good too with real quality coffee!
- Noise due to the scaping of chairs on the floor in the breakfast room quite early every day - our room was just below: just fix some pads at the end of the chair legs! No way to lower the temperature in the room: it was too hot. The matress is a bit too hard.
read more: A very good little hotel for a fair price
Check availability and best rates in Promenade City Hotel!

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