Mercure Budapest City Center

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Review Summary
Traveler Rating
7.93 / 10 Overall
What to expect
8.09 / 10 Staff
7.98 / 10 Cleanliness
7.44 / 10 Value for money
7 / 10 Comfort (room)
7.8 / 10 Services
7.6 / 10 Dining
9.61 / 10 Location
Recommendations
87.7 % Family with older child(ren)
82.8 % Friends
80.3 % Young couple
79.4 % Mature couple
78.5 % Group
74.9 % Solo traveler
67.1 % Family with young child(ren)
Based on 133 reviews

Mercure Budapest City Center Budapest - Reviews and Ratings

City: Budapest
Váci u. 20. 1052 Budapest, Hungary
BHS Reservation Phone number: (+36-1) 225-3384, (+36-30) 533-4030, (+36-1) 225-3385
BHS Reservation Fax: (+36-1) 202-0319
BHS E-mail: mercurecitycenter-e-mail
Overall 7.93 / 10 7.93

Staff 8.09 / 10 8.09
Cleanliness 7.98 / 10 7.98
Value for money 7.44 / 10 7.44
Comfort (room) 7 / 10 7
Services 7.8 / 10 7.8
Dining 7.6 / 10 7.6
Location 9.61 / 10 9.61

Based on 133 reviews


About the guest reviews


These hotel reviews are submitted by the guests who have stayed in Mercure Budapest City Center during their visit to Budapest. The ratings and comments reflect their individual opinions generated by their experiences at the hotel.


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Friends from Tbilisi , Georgia
Guest score: 9.14 / 10 9.14 average,
+ location was excellent, some of the staff were really nice and helpful, great value for money
- I cannot point out anything specific.
read more: excellent location!!!
2009. 06. 26.

lynette scholz (Mature couple) from mt Barker, South Australis , australia
Guest score: 9.14 / 10 9.14 average,
+ Very comfortable bed, Beautiful breakfast
- The tourist strip is the biggest ripoff of any of the 9 countries we stayed in in europe
read more: Great night in Hotel
2008. 10. 20.

Christopher Hook (Mature couple) from Gloucester , England
Guest score: 9.43 / 10 9.43 average,
+ Location of the hotel, freindly and very helpful staff.
read more: Our one night stay in Budapest
2008. 09. 08.

Friends from Tampere , Finland
Guest score: 8 / 10 8 average,
+ The Staff was so polite!!! And helpfull. Good breakfast
read more: First time in Budapest
2007. 08. 31.

Solo traveler from Bursa , Turkey
Guest score: 9.14 / 10 9.14 average,
- Hotel is excellent but the reception staff must tell people what to be careful on the streets without asking.Threer are people on the streets that introduce you as a traveller but gets you somewhere to drink and these are the members of these bars.This is very common.
read more: good days at Hotel budapest city center
2007. 07. 30.

Stacy Smith (Solo traveler) from Saint Paul , USA
Guest score: 4.57 / 10 4.57 average,
+ the location was excellent if (and only if) you are there to shop.
- The staff (very rude)
read more: Not worth it!
2007. 07. 11.

Saudet Tatjana () from Renaison 42370 , FRANCE
Guest score: 8 / 10 8 average,
+ Location,dining,excellent staff
- Cleanliness
read more: MAYBE NEXT YEAR!!!!
2007. 06. 25.

MICHELLE dilworth (Friends) from MANCHESTER , ENGLAND
Guest score: 9.43 / 10 9.43 average,
+ The staff were friendly and couldnt do enough for us. For example we had booked a trip but had left all the details at home so we had no information and couldnt even remember who we booked the trip with. The staff on reception telephoned four companys and found the excursion company and passed on all the details in the most friendliest manner. Nothing was a problem for them. The hotel was also in a fantastic location on a main shopping street and our room was facing this street and there was no noise in the evening and as soon as you stepped out the hotel you had everything you needed to start your day. Most attractions ie the parliment and the palace are all within walking distance from this hotel.
- The hotel is under renovation and i was not notified about this so when i arrived i thought i had been conned as it looked shocking from the outside considering it is a four star hotel but when i located reception i calmed down as reception looked nice and clean and the building work was all screened off. Even though the building work had been going on it didnt interfere with my stay.
read more: Fab 3 day stay at Mercure Budapest City Centre
2007. 06. 10.

Kevin Bennett (Mature couple) from Farnham , Surrey
Guest score: 5.71 / 10 5.71 average,
+ Internet access and close proximity to centre.
- The room was very small, no bath and most important no tea and coffee making facilities.
read more: Hotel in good location with friendly service but rooms very small and lacking in facilities such as bath and tea & coffee making facilities.
2007. 04. 09.

Ralph Francesconi (Mature couple) from Barnstable , MA , United States
Guest score: 10 / 10 10 average,
+ The room was immaculate and had every necessary amenity...very comfortable and pleasant...we like being on a popular and active street...the location was wonderful...we had requested early check in and were able to check in as soon as we arrived, at 10 a.m. which is most unusual...we would definitely stay there again!
- No Fox News on TV!!!!!
read more: Hotel Taverna was a great place to stay
2006. 10. 23.

Mature couple from Ch?ne-Bougeries , GENEVA , Switzerland
Guest score: 7.71 / 10 7.71 average,
+ Overall: value for money. Excellent location
- The beds are MUCH TOO HARD! Considering how good the hotel is in every other respect, they were a real punishment.
read more:
2006. 10. 21.

Aura Pavariniene (Young couple) from Vilnius , Lithuania
Guest score: 5.14 / 10 5.14 average,
+ Place
- Food and our credit card was charged 250 EUR for 14 days.
read more: 3 days in Budapest
2006. 08. 03.

Mature couple from Paris , France
Guest score: 6 / 10 6 average,
+ location
- frontdesk unfriendly
read more: extended weekend in hotel Taverna
2006. 06. 06.

Gilbert Pilet (Mature couple) from VERSOIX , GENEVA , Switzerland
Guest score: 6.67 / 10 6.67 average,
+ Reception Dining at Restaurant Promenade
read more: 4 nights in Taverna Hotel
2006. 04. 11.

Brian Black (Solo traveler) from Pakenham , Australia
Guest score: 8 / 10 8 average,
+ staffs service and assistance
- bathroom was small and only a single bed
2009. 06. 19.

Mature couple from Dublin , Ireland
Guest score: 6.57 / 10 6.57 average,
+ Location
- Cost of breakfast
2009. 06. 15.

Teresa De Martini () from Menlo Park , United States
Guest score: 8.33 / 10 8.33 average,
+ location
- being charged VAT we are from USA
2009. 05. 30.

Young couple from Tel Aviv , Israel
Guest score: 7 / 10 7 average,
+ Location
2009. 05. 23.

Friends from Madrid , Spain
Guest score: 8.67 / 10 8.67 average,
+ location and price
- reception desk, some of them could be nicer
2009. 03. 27.

from Sherman Oaks , USA
Guest score: 10 / 10 10 average,
2009. 02. 04.

Solo traveler from ROMA , ITALIA
Guest score: 8 / 10 8 average,
2009. 01. 31.

Marios Eracleous (Friends) from Nicosia , Cyprus
Guest score: 10 / 10 10 average,
2009. 01. 05.

Mature couple from Helsinki , Finland
Guest score: 7 / 10 7 average,
+ location of the hotell
2008. 12. 11.

Daniel Papadaniil (Friends) from Athens , Greece
Guest score: 6.67 / 10 6.67 average,
2008. 10. 31.

Peter Böckh csoport (Solo traveler) from
Guest score: 4.57 / 10 4.57 average,
+ the location
- dirty bath room, dirty carpets, heating has not worked, price for early booker higher than for las minute bookers, no restaurant
2008. 09. 28.

Ciprian Scrieciu (Solo traveler) from Craiova , Romania
new experience in Budapest
Guest score: 6 / 10 6 average,
+ location friendly staff
- wireless internet not working used towels
2008. 09. 15.

Friends from Reut , Israel
Guest score: 8.33 / 10 8.33 average,
+ location, location, location
- cost of breakfast- too high
2008. 09. 14.

Hasse loefberg (Friends) from Copenhagen , Denmark
Guest score: 8.57 / 10 8.57 average,
-
2008. 09. 11.

RUNE RODFJELL (Friends) from DRAMMEN , NORWAY
Great weekend in Budapest
Guest score: 8.57 / 10 8.57 average,
2008. 09. 11.

Young couple from Banbridge , United Kingdon
Guest score: 7.67 / 10 7.67 average,
2008. 09. 10.

Solo traveler from Evian , Evian
Great week-end in the fabulous city Budapest with very kind, nice staff of the hotel
Guest score: 9 / 10 9 average,
+ Excellent location, gorgous breakfast, very nice staff
- one hole towel, but only one ...
2008. 08. 14.

Friends from dublin , ireland
Hotel in super loation.
Guest score: 7.2 / 10 7.2 average,
+ great location
- room was a little pokey i.e small for a twin room
2008. 08. 11.

Mature couple from Hällekis , Sweden
Great Weekend at your hotel Mercure in Budapest.
Guest score: 10 / 10 10 average,
+ Everything
2008. 08. 02.

Mature couple from Ashbourne , United Kingdom
Guest score: 8 / 10 8 average,
+ location
- cost of breakfast, didn't take it for that reason
2008. 07. 31.

Benjamin Ungar (Friends) from Tel Aviv , Israel
nice stay in Budapest
Guest score: 8.33 / 10 8.33 average,
+ location of thr hotel
2008. 06. 15.

Herbert Vog (Mature couple) from Adelaide , Australia
Great First time in Budapest
Guest score: 8.33 / 10 8.33 average,
+ The Location was great and close to everything-for sightseeing, walking,shopping,restaurants and close to the Danube. Everyone was very helpful. Room was nice and very clean.
- It was a shame that there are not any tea/coffee making facilities in the room. (Electric Kettle, Cup or mug etc)That was the one thing that would have made a lot of difference.
2008. 06. 09.

Patricia Kotnik (Solo traveler) from Ljubljana , Slovenia
Guest score: 7.6 / 10 7.6 average,
+ The location.
- I haven't used any of the services, so there is nothing to complain about.
2008. 05. 27.

Araceli Lamas (Friends) from San Lorenzo del Escorial , Spain
A very pleasant stay at Mercure City Center Hotel
Guest score: 8.57 / 10 8.57 average,
+ The staff, in particular a young lady in charge of organizing leisure activities, buying tickets, organizing dinners, excursions etc.
- I have no complaints.
2008. 05. 22.

Yoshiaki Takase (Mature couple) from Tokyo , Japan
Wonderful Holidays in Hotel and Vaci-u.
Guest score: 8.86 / 10 8.86 average,
+ the staffs of your hotel were very kind to us .
- Nothing particular.
2008. 05. 15.

Lyly Teppo (Mature couple) from Espoo , Finland
Guest score: 9.67 / 10 9.67 average,
+ Friendly athmospere
2008. 03. 28.

Patrick Joseph Moore (Mature couple) from Dublin , Ireland
Great Weekend in Hotel Mercure City Centre
Guest score: 8.29 / 10 8.29 average,
+ Location and comfort. We found it great because it was so central for shopping and access to transport and touring buses and boats. It was also very comfortable and close to many restaurants.
- No restaurant for dinner
2008. 03. 14.

Dr. Ahuva Dovrat (Mature couple) from Haifa , Israel
Guest score: 8.86 / 10 8.86 average,
2008. 03. 04.

Stephen Buckley (Family with young child(ren)) from Killiney , Ireland
Lovely weekend in Hotel Mercure, Vaci Utca.
Guest score: 8.29 / 10 8.29 average,
+ Location and staff friendliness
- no small milk jugs at breakfast for tea, no milk jiggers in room if wanted tea/coffee
2008. 02. 29.

Solo traveler from Cakovec , Croatia
fine busness hote
Guest score: 6.57 / 10 6.57 average,
2008. 02. 17.

stefan žvab () from šentilj , slovenia
Guest score: 5.71 / 10 5.71 average,
2008. 01. 03.

Victor Porva (Friends) from Varna , Bulgaria
One night is not enough to enjoy of your hotel
Guest score: 8.86 / 10 8.86 average,
+ location
2007. 11. 21.

Benjamin Allen (Mature couple) from Los Angeles , USA
Guest score: 7.71 / 10 7.71 average,
+ The staff was very helpfull
2007. 10. 24.

hanita bril (Friends) from jerusalem , israel , israel
longer stay in the future
Guest score: 9.14 / 10 9.14 average,
+ location, athmosphere and the best service of your bar - especially the chease cake and the excellent design of the dishes
-
2007. 10. 24.

emil katz (Mature couple) from jerusalem , Israel
best location
Guest score: 7.33 / 10 7.33 average,
- small rooms
2007. 10. 16.

soren steen (Mature couple) from allerod , denmark
Hungary is worth another visit
Guest score: 6 / 10 6 average,
+ In general I was very satisfied with my visit in Budapest. I was positively surprised about the atmosphere and "mode de vie" of the city. And I didn't know that the city contained so many wonderfull buildings from a past century.
- If you really insist it would be minor things that the room was maybe a little to cramped and the windows could not open (for securety reasons ?)(even after adressing the issue to the reception)
2007. 10. 10.

John Toohey (Mature couple) from Viera , FL , USA
Guest score: 8 / 10 8 average,
+ LOCATION
2007. 09. 24.

Kjersti Haug-Larsen (Friends) from 1450 Nesoddtangen , Norway
Guest score: 7 / 10 7 average,
+ Excellent location. Ok that breakfast not was included, because then we could choose between eating out or in the hotel
- The beds was a bit hard
2007. 08. 14.

Pekka Salo (Mature couple) from Vaasa , Finland
Nice stay at the beside of Budapest pedestrian street
Guest score: 8 / 10 8 average,
+ Location and standard of the hotel.
- Contruction works, but that is ofcourse temporary problem.
2007. 08. 13.

Mature couple from Oslo , Norway
Great stay in Budapest
Guest score: 6.86 / 10 6.86 average,
+ Location
- The room was too small
2007. 08. 06.

Frédéric Terrapon (Young couple) from Yverdon-les-Bains , Switzerland
Guest score: 7.6 / 10 7.6 average,
+ modernity of the hotel, cleanliness
- some trouble with the opening cards
2007. 08. 02.

Family with older child(ren) from Ramat Hasharon , Israel
Very Pleasant stay
Guest score: 9.33 / 10 9.33 average,
2007. 07. 31.

Baptista Sylvio (Friends) from Porto Alegre , Brasil
Guest score: 8.33 / 10 8.33 average,
2007. 07. 27.

Andrea Christoffersson (Family with older child(ren)) from Ljungby , Sweden
Guest score: 8 / 10 8 average,
+ Location and staff
- Information about rooms on the Internet
2007. 07. 21.

Christine Varga (Mature couple) from Manchester , England
Overnight stay
Guest score: 10 / 10 10 average,
+ Everything-Have stayed there in 2006
- Sorry to see no outside dinning area,hope it returns after renovations.
2007. 07. 20.

Warrick Howard (Young couple) from Nuneaton , England
Perfect location in Budapest.
Guest score: 8.33 / 10 8.33 average,
+ Price and location.
- Price of the car parking.
2007. 07. 09.

Liimatainen Leena Marjukka (Young couple) from Helsinki , Finland
Guest score: 8.33 / 10 8.33 average,
+ We were moved by the gift of sparkling wine & fruits to remember our honeymoon. Very considerate lobby personnel
2007. 06. 05.

Jeff Veling (Mature couple) from Perth , Western Australia
Excellent stay at hotel mecure Budapest
Guest score: 8 / 10 8 average,
+ Location
- Unfortunately hotel lobby still having renovations
2007. 06. 03.

Solo traveler from Winchester , ontario , canada
Guest score: 7.71 / 10 7.71 average,
+ location and staff
- small bed
2007. 05. 24.

Andrew Sheppard (Group) from DEVIZES , U.K.
Ideal hotel for a short brake in Budapest
Guest score: 8 / 10 8 average,
+ location
- rooms were a little small. in room hot drink making facility would have been nice !
2007. 05. 12.

Don Braunstein (Mature couple) from Scottsdale , USA
Guest score: 7.67 / 10 7.67 average,
2007. 05. 07.

Friends from Amsterdam , Netherlands
Beware of the Cleaning Ladies!
Guest score: 5.33 / 10 5.33 average,
+ The Man that helped me with our luggage was the most friendly and helpful person. The front desk staff seemed miserable most of the time.
- The cleaning lady basically just barged into our room twice....Once was to fill the minibar.....and slammed the door after her when she left and the second time we were still getting ready........and she barged in and started cleaning our room...we kindly asked her to leave but she refused...I seriously think you need to remind this hotel that it is clearly not right for the cleaning lady nor the mini bar staff to come into the room when they clearly know that the guests are in there. I travel weekly and I have never experienced this before.
2007. 04. 10.

Anna Branche-Pierucci (Friends) from Chęne-Bougeries , Geneva , switzerland
great time in a professionally managed hotel
Guest score: 9.33 / 10 9.33 average,
+ staff and location
- prices were given in Euro and we were asked to pay in local money
2007. 03. 19.

Friends from THESSALONIKI , GREECE
perfect location
Guest score: 9.33 / 10 9.33 average,
+ location and staff
- heating could be better
2007. 02. 19.

Mature couple from Salzburg , Austria
Guest score: 7.14 / 10 7.14 average,
2007. 01. 26.

Mature couple from Helsinki , Finland
Excellent hotel with reasonable cost
Guest score: 9.43 / 10 9.43 average,
+ Almost everything was fine (see below). Buffet breakfast was very good
- There was no extra pillows, but arranged soon when asked. Cigarette smoke in the lobby was quite bad
2006. 11. 19.

Mature couple from Minnetonka , Minnesota , USA
Guest score: 10 / 10 10 average,
+ Staff Helpfulness
- Internet charges
2006. 11. 10.

Mature couple from New York , New York , U>S>A>
Guest score: 7.14 / 10 7.14 average,
+ nice room and location of hotel
- English needs improvement
2006. 11. 10.

Ahmet Atayolu (Solo traveler) from .................... , ..............
Great days in Taverna Hotel.
Guest score: 10 / 10 10 average,
+ Service, cleanliness and location
2006. 10. 27.

Solo traveler from Zollikon , Switzerland
Comfortable week in center of Budapest
Guest score: 8 / 10 8 average,
+ Very center of Budapest Free Internet access
2006. 10. 01.

Robin Towns (Mature couple) from Haywards Heath , West Sussex , England
Good choice for central, mid-price, hotel
Guest score: 8 / 10 8 average,
+ Excellent position. Quiet & comfortable (if a little small) bedroom. Good choice of food at breakfast bar. Polite & helpful staff.
- Hard beds! Bathroom towels could have been better in terms of size & quality.
2006. 09. 08.

Brian Clausen (Mature couple) from Hilelroed , Denmark
Guest score: 6.29 / 10 6.29 average,
2006. 08. 28.

Mature couple from Branford , Conn , United States of America
Guest score: 9.14 / 10 9.14 average,
- The room was a bit tight.
2006. 08. 17.

Birger Andersen (Mature couple) from Aalborg , Denmark
Perfect long weekend
Guest score: 8.29 / 10 8.29 average,
+ Location
- The laut noice from aircondition when running
2006. 08. 07.

Family with young child(ren) from Wien , Austria
Guest score: 7.14 / 10 7.14 average,
+ Even a cleaning lady could communicate in English.
- It was difficult to find the Hotel entrance from the main street, although the restaurant staff kindly guided us to the Hotel.
2006. 08. 05.

Milan Nemecek (Solo traveler) from Kostelec nad Labem , Czech Republic
pleasant stay in centre of Budapest
Guest score: 6.57 / 10 6.57 average,
+ very good location
- reconstruction work in hotel= noise
2006. 06. 26.

Dagul Avi (Solo traveler) from Haifa , Israel , Isarel
Guest score: 8.57 / 10 8.57 average,
+ LOCATION
2006. 06. 01.

James Wright (Solo traveler) from Lewes , East Sussex , England
Guest score: 8.33 / 10 8.33 average,
+ Excellent location Helpful staff
2006. 05. 30.

karin Svensson (Mature couple) from Markaryd , Sweden , sweden
Nice long- weekend in Budapest
Guest score: 6.67 / 10 6.67 average,
+ The location of the hotel, Breakfast was good.
- the first room we got was far to small, not expected on a four star hotel. Service minded personel arranged a better room to us after one night.
2006. 05. 29.

from Bucharest , Romania
Guest score: 10 / 10 10 average,
2006. 04. 20.

mirjana Gomilanovic (Solo traveler) from Belgrade , Serbia & Montenegro
Guest score: 5.67 / 10 5.67 average,
+ location
- elevators;
2006. 04. 06.

Solo traveler from Clinton , NY , United States
Guest score: 7.67 / 10 7.67 average,
2006. 03. 31.
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