Mercure Budapest City Center Hotel

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Review Summary
Traveler Rating
7.9 / 10 Overall
What to expect
8.09 / 10 Staff
7.72 / 10 Cleanliness
7.56 / 10 Value for money
7.03 / 10 Comfort (room)
7.74 / 10 Services
7.61 / 10 Dining
9.52 / 10 Location
Recommendations
85.5 % Family with older child(ren)
81.7 % Solo traveler
81 % Friends
80 % Group
77.8 % Mature couple
75 % Young couple
67.7 % Family with young child(ren)
Based on 156 reviews

Mercure Budapest City Center Hotel Budapest - Reviews and Ratings

City: Budapest
Vci u. 20. 1052 Budapest, Hungary
BHS Reservation Phone number: (+36-1) 225-3384, (+36-1) 225-3385
BHS Reservation Fax: (+36-1) 202-0319
BHS E-mail: mercure-budapestcitycenter@email
Overall 7.9 / 10 7.9

Staff 8.09 / 10 8.09
Cleanliness 7.72 / 10 7.72
Value for money 7.56 / 10 7.56
Comfort (room) 7.03 / 10 7.03
Services 7.74 / 10 7.74
Dining 7.61 / 10 7.61
Location 9.52 / 10 9.52

Based on 156 reviews


About the guest reviews


These hotel reviews are submitted by the guests who have stayed in Mercure Budapest City Center Hotel during their visit to Budapest. The ratings and comments reflect their individual opinions generated by their experiences at the hotel.


How to write a hotel review?


You can only write hotel reviews that will appear on this website if you have booked your Budapest accommodation with HotelStart and have been the guest of one of our partner hotels. Two weeks after departing from the hotel we will send you a rating form by e-mail - with just one click you can rate every service of the hotel you have stayed in, then write an extensive review that will help your fellow travellers decide whether the lodging is worth a try.

Masahiro Nishibori (Mature couple) from Okayama, Japan
Kind information on transportation
Guest score: 8.29 / 10 8.29 average,
+ Breakfast
- Smoking smell
12/09/2013

Mature couple from Hunters Hill, Australia
Guest score: 8.67 / 10 8.67 average,
+ The effort made by the Receiption staff to secure me a visiting doctor at the hotel.
- No English Breakfast tea bags or fresh milk in the rooms.
19/07/2013

Reijo Pukonen (Mature couple) from FI 02200 Espoo, Finland
Proven base for Budapest visits
Guest score: 7.67 / 10 7.67 average,
+ Excellent location. Very helpful staff e.g. with reliable taxi service and choosing restaurants for dining. Privilege room benefits.
- Air conditioning of the room. The possibility to open the window a bit proved very valuable.
21/04/2013

Solo traveler from Москва, Российская Федерация
Guest score: 8 / 10 8 average,
+ location
- climate control in the room
read more: One night in Hotel Mercure Budapest City Center
17/02/2013

Les Jobson (Mature couple) from Solihull, United Kingdom
Guest score: 8.29 / 10 8.29 average,
+ Staff were brilliant. Service was first rate.
- The lifts were awful. On two occasions we had to walk up and down five flights of stairs as none of the lifts were working.
read more: Long weekend in Budapest staying at Hotel Mecure
25/10/2012

Mature couple from SLIEMA, Malta
Guest score: 6.86 / 10 6.86 average,
+ The Staff were excelent and the location of the hotel very good
- The bed Room Floor Parke seemed worn out, the bathroom too small and the but tub to high, shower fixed.
read more: Ten Nights in Budapest
22/09/2012

Solo traveler from Port St. Lucie, United States of America
Great Location
Guest score: 8.67 / 10 8.67 average,
+ location
- shower design was hazardous
04/06/2012

Jose Pedro Meyer Pohlmann (Family with older child(ren)) from San Sebastian, Spain
Guest score: 6.86 / 10 6.86 average,

Steven Tupper (Solo traveler) from , Russian Federation
Guest score: 6.29 / 10 6.29 average,
+ Location
- Lack of business facilities
read more: Business Travel at the Mercure, Budapest

Solo traveler from 5230 Mattighofen, Austria
Guest score: 10 / 10 10 average,
+ Location

Friends from Delray Beach, Florida
Guest score: 7.43 / 10 7.43 average,
+ the location
read more: hotel mercure in budapest

Erika TOthova from Bratislava, Slovakia
Good value at the city centre!
Guest score: 8.33 / 10 8.33 average,
+ helpgul staff, good location

george long (Mature couple) from malahide, ireland
Guest score: 8.86 / 10 8.86 average,
+ Hotel in General
read more: Good Hotel for Weekend Break

Andrea Coufalova (Friends) from London, 215
Guest score: 9.71 / 10 9.71 average,
read more: Fantastic location!

Brian Scott (Mature couple) from bexhill-on-sea, England
Guest score: 8.57 / 10 8.57 average,
+ location, food, attentive staff.
- room size,
read more: very pleased we choose mercure city centre

Neil Butler (Solo traveler) from Bexhill, U.K
Guest score: 8.29 / 10 8.29 average,
+ Location and value for money.
- Not dissatisfied with anyhing.
read more: Budapest Stop Over

Solo traveler from Wien, Osterreich
Guest score: 9.43 / 10 9.43 average,

Sonja Samokovlija from
shabbath in Budapest
Guest score: 5.71 / 10 5.71 average,
- reception staff rude and unfriendly

Tor Inge Skoglund (Mature couple) from Slemmestad, Norway
Recommendable
Guest score: 8 / 10 8 average,
+ location, free internet access, excellent breakfasts, friendly service, nicely renovated (i was here 5 yrs ago), good italian restaurant downstairs. will be back here next time
- nothing really

Georges Dabbas (Mature couple) from Muscat, Sultanate Of Oman
Guest score: 8.29 / 10 8.29 average,
+ Location
- The Air Conditioning
read more: A Pleasant Stay

Young couple from Wien, sterreich
great days in hotel in budapest
Guest score: 7.14 / 10 7.14 average,

Erika TOthova (Group) from Bratislava, Slovakia
Fine stay in the centre of Budapest!
Guest score: 7 / 10 7 average,
+ location and very helpful staff
- can not open windows. the first day terrible air in the room, but thanks to the cleaners who used strong cleaning gels it disappeared the next day

oded miron (Mature couple) from nir banim, israel
Guest score: 9.71 / 10 9.71 average,
+ he location in the vacci was wonderful.

Mature couple from toronto, Canada
Guest score: 6 / 10 6 average,
+ location
- decore,broken hair dryer, broken shower tap, nothing on TV in english
read more: central ok hotel

Robert Strickler (Mature couple) from LaFarge, USA
Trying Hard
Guest score: 7.43 / 10 7.43 average,
+ This is a good hotel in a great location, staffed by nice folks who are really trying hard to serve an international clientele.
- Room was not cleaned by early afternoon, and we were called by the front desk to ask if we would like the room cleaned! As a result, we had to give up on a needed afternoon nap to evacuate the room until it could be cleaned around 3 p.m. and spent an hour wandering around the city in the rain. The front desk told me that it was all a misunderstanding, probably due to language.

Young couple from Zaragoza, Spain
Guest score: 6.4 / 10 6.4 average,

roar rislaa (Friends) from raade, norway
Guest score: 7 / 10 7 average,

Susanne Bautz from 50354 Hrth, Germany
Guest score: 7.33 / 10 7.33 average,
+ Staff
read more: Central location (at the main shopping street)- very convenient

Solo traveler from Silver Spring, USA
Great great location
Guest score: 10 / 10 10 average,
+ Fabulous location, room quite comfortable, free internet in lounge.
- Nothing to complain about.

Mature couple from Boxmeer, Netherlands
Guest score: 8 / 10 8 average,
+ location
- price of breakfast (quality ok on itself) even reduced

Saracchi Mariagrazia (Mature couple) from Arese, Italia
Guest score: 8.8 / 10 8.8 average,

Ilse Jindra (Friends) from Wien, Austria
great for a sightseeing trip
Guest score: 6.33 / 10 6.33 average,
+ the location is great
- the room was rather cold the "garage" is expensiv

Mary McElroy (Solo traveler) from Gainesville, Florida, USA
Guest score: 9.43 / 10 9.43 average,
+ Staff and the breakfast
- Nothing
read more: Great stay in Hotel Mercure

Mature couple from ,
Guest score: 6.57 / 10 6.57 average,

Mature couple from Arlington, Virginia, USA
Good Value
Guest score: 8.57 / 10 8.57 average,
+ Value for money Location
- Very small room

Irmgard Mueller (Friends) from Kelkheim, Germany
A good place for city-tours
Guest score: 5.43 / 10 5.43 average,
+ Good location for sightseeing-tours quite room (226)
- Hairdryer was terrible for longer hairs, Bathroom has wet spots on the ceeling,(healthproblems?) No fresh fruits for breakfast.

Mature couple from Tel Aviv, Israel
good deal
Guest score: 7.43 / 10 7.43 average,
- The lack of a simple breakfast at a reasonable price

Mature couple from Boortmeerbeek, Belgi
Super hotel!
Guest score: 9.43 / 10 9.43 average,

Marco Rizzo (Friends) from Cogoleto, ITALY
Guest score: 7.14 / 10 7.14 average,
+ The Hotel main entrance is in the center of the city, in the road where I could find many other tourists and everything else I needed.
- The room for two persons was really small, just the space to walk around the bed.
read more: Long weekend of relax in Budapest

petar mihocevic (Family with older child(ren)) from dubrovnik, croatia
Guest score: 8.67 / 10 8.67 average,
+ Perfect location, excellent reception staff
read more: Nice days

Peter Magyar (Solo traveler) from Manhattan, Kansas, United States of America
Guest score: 8.86 / 10 8.86 average,
- The breakfast, for a price of a steak dinner in a first class US restaurant!!! And please do something with the beds. It's frame stands out almost ten centimeter at the corners, and I bet, all of your guests have injured their shins several times per day!
read more: Great location, enticing entrance

Friends from Tbilisi, Georgia
Guest score: 9.14 / 10 9.14 average,
+ location was excellent, some of the staff were really nice and helpful, great value for money
- I cannot point out anything specific.
read more: excellent location!!!

Brian Black (Solo traveler) from Pakenham, Australia
Guest score: 8 / 10 8 average,
+ staffs service and assistance
- bathroom was small and only a single bed

Mature couple from Dublin, Ireland
Guest score: 6.57 / 10 6.57 average,
+ Location
- Cost of breakfast

Teresa De Martini from Menlo Park, United States
Guest score: 8.33 / 10 8.33 average,
+ location
- being charged VAT we are from USA

Young couple from Tel Aviv, Israel
Guest score: 7 / 10 7 average,
+ Location

Friends from Madrid, Spain
Guest score: 8.67 / 10 8.67 average,
+ location and price
- reception desk, some of them could be nicer

from Sherman Oaks, USA
Guest score: 10 / 10 10 average,

Solo traveler from ROMA, ITALIA
Guest score: 8 / 10 8 average,

Marios Eracleous (Friends) from Nicosia, Cyprus
Guest score: 10 / 10 10 average,


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