Mercure Budapest City Center

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Review Summary
Traveler Rating
7.94 / 10 Overall
What to expect
8.14 / 10 Staff
7.92 / 10 Cleanliness
7.59 / 10 Value for money
7.02 / 10 Comfort (room)
7.8 / 10 Services
7.47 / 10 Dining
9.55 / 10 Location
Recommendations
87.7 % Family with older child(ren)
81.1 % Friends
79.5 % Mature couple
78.9 % Young couple
78.5 % Group
77.6 % Solo traveler
67.1 % Family with young child(ren)
Based on 168 reviews

Mercure Budapest City Center - Not worth it!

City: Budapest
Váci u. 20. 1052 Budapest, Hungary
BHS Reservation Phone number: (+36-1) 225-3384, (+36-30) 533-4030, (+36-1) 225-3385
BHS Reservation Fax: (+36-1) 202-0319
Stacy Smith (Solo traveler) from Saint Paul , USA
+ the location was excellent if (and only if) you are there to shop.
- The staff (very rude)
Overall 4.57 / 10 4.57
Staff 2 / 10 2
Cleanliness 6 / 10 6
Value for money 4 / 10 4
Comfort (room) 4 / 10 4
Services 2 / 10 2
Dining 6 / 10 6
Locaiton 8 / 10 8

As a solo traveler, I wanted to pamper myself with a nice hotel for a couple days. I should have stayed in a hostel!! The staff was so rude to me I dreaded going into the lobby...I asked them to call me a cab (they told me I should do it myself), I asked them to explain the bill to me (they were unable to), and I asked for a wake-up call and they never called me! Good thing I was miraculously up at 6 am so I didn't miss my flight! Do yourself a favor and stay somewhere else...ANYWHERE else. I know the location is convenient but it's really easy to get around Budapest so stay somewhere that you'll be treated with a little decency.

2007. 07. 11.

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