Mercure Budapest Korona Hotel

About the guest reviews

These hotel reviews are submitted by the guests who have stayed in Mercure Budapest Korona Hotel during their visit to Budapest. The ratings and comments reflect their individual opinions generated by their experiences at the hotel.

How to write a hotel review?

You can only write hotel reviews that will appear on this website if you have booked your Budapest accommodation with HotelStart and have been the guest of one of our partner hotels. Two weeks after departing from the hotel we will send you a rating form by e-mail - with just one click you can rate every service of the hotel you have stayed in, then write an extensive review that will help your fellow travellers decide whether the lodging is worth a try.

PETER LOUGHLIN (Mature couple) from NEWRY, United Kingdom
Guest score: 9.71 average, see review details hide details Staff 10 Cleanliness 10 Value for money 10 Comfort (room) 10 Services 10 Dining 10 Location 8
+	Everything
-	Nothing
read more: Fantastic place to stay.
08/05/2012
Family with young child(ren) from Belgrade, Serbia
Guest score: 7.71 average, see review details hide details Staff 8 Cleanliness 6 Value for money 8 Comfort (room) 6 Services 8 Dining 8 Location 10
+	location of the hotel and staff
09/01/2012
Friends from
A good place to be in Budapest
Guest score: 7.33 average, see review details hide details Staff 8 Cleanliness 6 Value for money 8 Comfort (room) 6 Services 8 Location 8
+	A good place to be in the middle of the city!
27/05/2011
Pal Peter Racz (Mature couple) from Zürich, Switzeland
Guest score: 9.14 average, see review details hide details Staff 10 Cleanliness 8 Value for money 8 Comfort (room) 8 Services 10 Dining 10 Location 10
+	Bar
-	Breackfast
14/05/2010
Margaret Fox (Family with older child(ren)) from Galway, Ireland
Guest score: 7.14 average, see review details hide details Staff 8 Cleanliness 8 Value for money 8 Comfort (room) 8 Services 6 Dining 6 Location 6
+	good value for money
-	there was nothing that dissatisified me
read more: great stay in mercure korona
15/10/2009
Young couple from ,
Budapest Long Weekend
Guest score: 8.86 average, see review details hide details Staff 8 Cleanliness 10 Value for money 10 Comfort (room) 10 Services 8 Dining 8 Location 8
+	room upgrade
-	metro constraction outside hotel
08/10/2009
john anderson (Mature couple) from farnborough, uk
super short break
Guest score: 9.14 average, see review details hide details Staff 10 Cleanliness 10 Value for money 8 Comfort (room) 10 Services 10 Dining 8 Location 8
+	great hotel and staff the weatherand the service
-	nothing
27/09/2009
Group from Abu Dhabi, United Arab Emirates
Strategic Hotel in the Heart of City
Guest score: 8.86 average, see review details hide details Staff 10 Cleanliness 10 Value for money 6 Comfort (room) 10 Services 10 Dining 6 Location 10
+	Quality of the room. Lobby. Services. The hotel staffs.
-	Light (too dark)
07/09/2009
Solo traveler from Tartu, Estonia
Guest score: 9 average,
30/08/2009
Kian Vatani from Duabi, UAE
Guest score: 8.86 average,
21/08/2009
Family with older child(ren) from Helsinki, Finland
Guest score: 7.33 average, see review details hide details Staff 8 Cleanliness 8 Value for money 8 Comfort (room) 8 Services 6 Location 6
+	We chose the "upgraded" rooms. They were comfortable and the bathroom was functional and nice, too. The lobbubar was OK and the personnel friendly. The swiimingpool needed upgrading but it was nice to have one. I swam almost every day.
-	The construction of streets around the hotel. The location could have been slightly more closer to the heart of the city, but this was OK too. The breakfast was very expensive, so we chose to eat breakfast in a nearby cafe.
read more: One week in Budapest
19/07/2009
Ivan Hemer (Solo traveler) from Prague 8, Czech Republic
Pleasant days in hotel Mercure Korona
Guest score: 9 average, see review details hide details Staff 10 Cleanliness 10 Value for money 8 Comfort (room) 8 Services 8 Location 10
+	Great location, friendly staff.
-	No problems at all.
26/05/2009
Mature couple from Timisoara, Romania
New Year 2009 in Budapest
Guest score: 9.14 average, see review details hide details Staff 10 Cleanliness 8 Value for money 8 Comfort (room) 8 Services 10 Dining 10 Location 10
+	Central located hotel very close to all important sightseeing locations.
-	Breakfast not included but,for sure, this is the global policy of the Accor Hotels net.
06/01/2009
Rostislav Shapiro (Family with older child(ren)) from Rehovot, Israel
Guest score: 8.86 average, see review details hide details Staff 10 Cleanliness 8 Value for money 6 Comfort (room) 8 Services 10 Dining 10 Location 10
+	Everything was wonderfull!
03/01/2009
richard paul (Mature couple) from CAMARILLO, usa
Guest score: 6.29 average,
24/10/2008
Manfredi Carignani (Friends) from trieste, Italia
Guest score: 6.57 average, see review details hide details Staff 6 Cleanliness 10 Value for money 6 Comfort (room) 6 Services 6 Dining 4 Location 8
+	very clean
-	bad change HUF
25/08/2008
Solo traveler from Arvika, Sweden
Guest score: 7.67 average, see review details hide details Staff 8 Cleanliness 10 Value for money 6 Comfort (room) 8 Services 8 Location 6
+	Nice staff in reception
-	Breakfast too expensive Noisy neighbours in rooms close by
08/06/2008
Manfred Wittler from Zuerich, Switzerland
Guest score: 8.57 average,
04/06/2008
Lisa Toth (Friends) from Rome, USA
Guest score: 9.14 average, see review details hide details Staff 10 Cleanliness 8 Value for money 8 Comfort (room) 10 Services 10 Dining 8 Location 10
+	I loved the staff and how helpful they were. Especially after my mother injured her foot. They had a wheelchair at the ready. The staff was friendly and helpful and warm. Very professional and excellent at their profession.
-	I would have given my eye teeth for an ironing board in my room. I missed the availability of using the ironing board in the facility on the third floor. My fault.
read more: I WILL stay here again!
31/05/2008
Mature couple from budapest, HU
Guest score: 5.14 average, see review details hide details Staff 6 Cleanliness 4 Value for money 4 Comfort (room) 4 Services 6 Dining 6 Location 6
-	the room quality is below the four star qualification
07/05/2008
Paul Chorpenning (Friends) from Oakland, United States
Beautiful Budapest!
Guest score: 9.71 average, see review details hide details Staff 10 Cleanliness 10 Value for money 10 Comfort (room) 10 Services 10 Dining 10 Location 8
+	Three day stay in a great hotel. Location was perfect and saff very friendly and spoke English well. Breakfast was very good and large assortment available. Clean and orderly. 5 stars
-	taxes at end of stay - thought they were included in credit card charge-happy we still had currency to pay
24/04/2008
Young couple from madrid, spain
a fine spot down there!
Guest score: 7.67 average, see review details hide details Staff 8 Cleanliness 8 Value for money 6 Comfort (room) 6 Services 8 Location 10
+	a very nive place for a short stay, very well located near downtown but no so close to the stricly tourist´s areas. nice and efficient staff - their english, along with their kindness were remarkable. a "friendly smoking place"... both my gal and I reallly apreciated it. no doubt we´ll recomended it to friends and relatives interested in spending a few days in budapest. obviously, we will also come back to the place while our next trip to hungary.
-	... maybe the room was under the size average or american or some european standards
13/04/2008
Solo traveler from Karlstad, Sweden
Guest score: 10 average,
10/03/2008
Marjan Klinc (Group) from ,
Guest score: 7.71 average,
01/10/2007
Robin Hutchinson (Mature couple) from Peterborough, UK
good time in Budapest
Guest score: 7.71 average, see review details hide details Staff 8 Cleanliness 8 Value for money 6 Comfort (room) 6 Services 8 Dining 8 Location 10
+	The bars
04/09/2007
Ullrich Rauch from Tutzing, Germany, FRG
Guest score: 7.33 average,
03/09/2007
Sandra Tilda De Castro (Mature couple) from Rosate, Italy
Guest score: 9.33 average,
19/08/2007
Solo traveler from APO AE 09624, Rome
Guest score: 9.14 average, see review details hide details Staff 8 Cleanliness 10 Value for money 8 Comfort (room) 8 Services 10 Dining 10 Location 10
+	I always value Safety and Location the most, so this time, due to unforeseen circumstances my female friend could not join me so I stayed in a Deluxe Single room, which is adequate for a solo traveler. I always felt safe in, and around the hotel. The hotel is in a prime location. One can walk and/or chose to use the public transportation (i.e., underground train, buses, trams) adjacent to the hotel. The majority of the staff were friendly and helpful; however, a handful still need training in either, customer service and/or international public relations (these were aloof and unfriendly.). As a world traveler, having stayed at five and/or four star hotels before, l highly recommend the Mercure Budapest Korona.
-	At this time and age, and also as an added feature, the hotel should provide Internet service to its customers in the guest rooms. The Business Center where one can (sometimes) access the web charges a fee in 30 min. increment(s). I also felt that The Business Center should be in a better location and/or provide better privacy to guests using the web as other people passing by can easily read what is being display on one's screen. I felt uneasy using the web there. Moreover, the Internet Service should provide more secure features, too. I was dissatisfied with the bedding as it was smelly. Perhaps the thick comforters and bedspreads need to be replaced with new ones. Customer Service: As a former "Customer Service Training Manager," I treasure courteous, attentive, and helpful service; therefore, I was happy that the majority of the staff were very courteous, helpful, and friendly. There were only a handful that in my opinion need to go through your customer service training class again. These few personnel either, ignored me or were unfriendly to me. I did not like the taxi service across the street from the hotel and the one that hotel guests are highly encouraged to use. These particular taxis charge "flat rates" which are much higher than what the City of Budapest recommends to tourists. My advice to tourists: Familiarize yourself with the literature in the various city guides and maps, so as not to "be taken."
read more: Great Stay at the Mercure Budapest Korona
13/08/2007
mATHILDE Sandve (Mature couple) from Sandnes, Norway
Guest score: 7.14 average, see review details hide details Staff 6 Cleanliness 6 Value for money 8 Comfort (room) 6 Services 6 Dining 8 Location 10
+	location, breakfast,lounge
-	no dissatification
read more: great long weekend in hotel mercure
15/07/2007
Judit Fabok (Young couple) from Dabas, Hungary
Guest score: 10 average,
26/06/2007