Central Green Hotel

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Review Summary
Traveler Rating
7.36 / 10 Overall
What to expect
7.81 / 10 Staff
7.57 / 10 Cleanliness
7.63 / 10 Value for money
6.75 / 10 Comfort (room)
6.9 / 10 Services
6.77 / 10 Dining
8.12 / 10 Location
Recommendations
100 % Group
78.1 % Family with young child(ren)
75.9 % Friends
74.8 % Young couple
73.5 % Mature couple
71.4 % Family with older child(ren)
70.4 % Solo traveler
Based on 83 reviews

Central Green Hotel - Overbooked and sent to a hostel!

City: Budapest
Szív u. 13. 1063 Budapest, Hungary
BHS Reservation Phone number: (+36-1) 225-3384, (+36-30) 533-4030, (+36-1) 225-3385
BHS Reservation Fax: (+36-1) 202-0319
Central Green Hotel, Budapest
Friends from Helsinki, Finland

- overbooking
Overall 5.14 / 10 5.1410

Staff 6 / 10 6
Cleanliness 8 / 10 8
Value for money 4 / 10 4
Comfort (room) 4 / 10 4
Services 4 / 10 4
Dining 4 / 10 4
Locaiton 6 / 10 6

So we arrived to the hotel in the evening and it turned out that they were overbooked. We had received confirmation e-mails of the reservation. They offered to pay our taxi to their other hotel and that we could come to the original, again txifare taken care of, for the following night. Drove to the other "hotel", which appeared to be somekind on a hostel. It had already taken a long time, so we decided to stay there for the night and told the k that we will want serious discount. Next day they weren't eager to compensate for the change of hotel. Only at the original hotel we could get in somekind of agreement. The hostel was telling that their room is actually more expensive than the one we missed.. When we finally got to the original hotel, it was very nice, clean and the staff was friendly. But the overbooking was handled very poorly.

2007. 10. 28.

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