Frequently Asked Questions
How do I book a room in the Hotelstart's system?
Please fill in your arrival and departure dates, the number of rooms and press the "check rate" button. All the Budapest Hotels together with the room rates will be listed where there is free capacity for the desired period in Budapest. Choose a hotel in Budapest from the list and begin the reservation by clicking on the "reservation" button. In case you would like to choose a hotel in Budapest by considering different screens, click on one of the lists of Budapest Hotels. In case you encounter any problems, please call our telephone hotline.
Are your services free of charge?
Yes, our services are absolutely free of charge! No cost or hidden charges. You have to pay only for the hotel room, directly at the hotel.
How long does it take to get the confirmation of the reservation?
If your reservation is complete you will get an instant confirmation to your screen and within few seconds you will receive our confirmation letter in your mailbox.
Will I recieve any written confirmation from the Hotel as well?
No. The email confirmation you receive from Budapest Hotel Start is all you will need.
How do I pay for the room?
You pay for the room at the hotel, either upon arrival or before departure. You can pay in cash in all hotels, and most of them will accept international credit cards.
Are the prices given by Hotelstart lower than the rack rates of the listed hotels?
Our prices are truly competitive! Being a wholesaler of rooms, the prices we get from hotels are lower than the prices you would obtain directly from the hotel as an individual. You can compare the prices and services on our hotel-lists so you can easily find the hotel having the best price/value ratio.
Are my credit card details safe?
Yes, it is absolutely safe! Our system is approved by Thawte, Inc., using 128 bit SSL technology, which is the safest way to send your credit card information on the Internet.
Does the room price include the braekfast?
Yes, in almost every case the listed roomprices include the breakfast. Information about the breakfast (if there is any, its type, etc.) is indicated on the subpage Hotel Services of the chosen hotel, but you will also be informed directly during the reservation process as well.