Hotel Charles

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Review Summary
Traveler Rating
8.35 / 10 Overall
What to expect
9.04 / 10 Staff
8.41 / 10 Cleanliness
8.27 / 10 Value for money
7.51 / 10 Comfort (room)
8.25 / 10 Services
8.62 / 10 Dining
7.12 / 10 Location
Recommendations
88.3 % Family with older child(ren)
86.1 % Family with young child(ren)
83.8 % Mature couple
83.3 % Solo traveler
83.1 % Friends
82.8 % Young couple
79.8 % Group
Based on 687 reviews

Charles Hotel Budapest - Reviews and Ratings

City: Budapest
Hegyalja út 23. 1016 Budapest, Hungary
BHS Reservation Phone number: (+36-1) 225-3384, (+36-30) 533-4030, (+36-1) 225-3385
BHS Reservation Fax: (+36-1) 202-0319
BHS E-mail: hotelcharles-e-mail
Overall 8.35 / 10 8.35

Staff 9.04 / 10 9.04
Cleanliness 8.41 / 10 8.41
Value for money 8.27 / 10 8.27
Comfort (room) 7.51 / 10 7.51
Services 8.25 / 10 8.25
Dining 8.62 / 10 8.62
Location 7.12 / 10 7.12

Based on 687 reviews


About the guest reviews


These hotel reviews are submitted by the guests who have stayed in Charles Hotel during their visit to Budapest. The ratings and comments reflect their individual opinions generated by their experiences at the hotel.


How to write a hotel review?


You can only write hotel reviews that will appear on this website if you have booked your Budapest accommodation with HotelStart and have been the guest of one of our partner hotels. Two weeks after departing from the hotel we will send you a rating form by e-mail - with just one click you can rate every service of the hotel you have stayed in, then write an extensive review that will help your fellow travellers decide whether the lodging is worth a try.

Friends from SOUTHAMPTON , England
Guest score: 8.33 / 10 8.33 average,
+ value for money. cleanliness. room serviced daily. kitchenette was useful. warm.
read more: good value apartment hotel in Buda
2008. 03. 31.

Young couple from glos , UK
Guest score: 9.14 / 10 9.14 average,
+ the price and the staff. the range of services was great although we didn't use them
- computer printer didn't work traffic noise in room
read more: excellent cheap hotel
2008. 03. 07.

julia lewis (Mature couple) from redditch , uk
Guest score: 8 / 10 8 average,
+ room size and room amenities.
- sheets too small
read more: 5 days at the Hotel Charles
2008. 02. 02.

Barry Cooper (Mature couple) from Clevedon , United Kingdom
Guest score: 9 / 10 9 average,
+ free wi-fi self-catering apartment very helpful staff
- room to hot and no temperature control so had to open window rather noisy from road - needs soundproofing on windows
read more: excellent value Hotel Charles
2008. 02. 02.

Richard Micallef (Solo traveler) from Sliema , Malta
Guest score: 8 / 10 8 average,
+ Excellent Staff
- Nothing Really
read more: 2 one night stays in Hotel Charles in Budapest
2008. 01. 09.

michael hardy (Family with young child(ren)) from whitchurch , uk
Guest score: 8.29 / 10 8.29 average,
+ The hotel was very clean and very comfortable. The staff where very pleasant and very helpfull.
- The noise from the traffic was a problem. It would have been nice to have a bar in the hotel as well as a restaurant.
read more: Nice one charles!
2008. 01. 08.

Luis Cardozo (Young couple) from Kew Gardens, NY , United States
Guest score: 8.86 / 10 8.86 average,
+ Customer Service provided by the hotel
- The Standard rooms are not the most comfortable one. Go for the Deluxe
read more: Save Money Stay @ Charles Hotel
2007. 12. 16.

Solo traveler from 4400 Nyiregyhaza , Hungary
Guest score: 9.71 / 10 9.71 average,
+ Staff provided excellent service, very clean and comfortable room!
read more: Another superb stay at the Charles!
2007. 12. 11.

Slobodan Vasic (Family with young child(ren)) from Novi Sad , Serbia
Guest score: 8.86 / 10 8.86 average,
+ Stuff
- Problem to find a parking place outside of hotel parking
read more: Autumn in Budapest
2007. 11. 26.

Young couple from Haacht , Belgium
Guest score: 9.71 / 10 9.71 average,
+ Nearst to the bus to go to centrum Very clean
read more: Perfecto fin de semana en Budapest
2007. 11. 17.

Young couple from Debrecen , Hajdu Bihar , Hungary
Guest score: 9.71 / 10 9.71 average,
+ value for money, room, staff, dining
read more: Probably one of the best hotels ive ever stayed in
2007. 11. 16.

Miriam Michalak (Young couple) from Kapelle , Netherlands
Guest score: 8.57 / 10 8.57 average,
+ The staff were excellent - friendly, extremely helpfull and courteous.
- The road noise!
read more: Hotel Charles in Budapest
2007. 11. 16.

horia badiu (Family with older child(ren)) from CLUJ -NAPOCA , ROMANIA
Guest score: 8.67 / 10 8.67 average,
+ the staff
- the acces in parking zone
read more: two days in Budapest
2007. 11. 13.

audrey pizer (Mature couple) from LONDON , uk
Guest score: 9.14 / 10 9.14 average,
+ The staff were so helpful, with information and arranging various triips, even when we had trouble with the demonstrations. Each one of them was a pleasure to deal with.
- Sheets did not fit under a mattress. But the rooms were spacious and warm.
read more: Days in Budapest.
2007. 10. 30.

Mature couple from Toronto, Ontario , Canada
Guest score: 9.43 / 10 9.43 average,
+ We found the staff very helpful
read more: Good value for a good price
2007. 10. 30.

Earl Levi (Mature couple) from Torontp , Canada
Guest score: 8.57 / 10 8.57 average,
+ The breakfast was supeerb.
- Cannot control indicidual room tempoeratures.
read more:
2007. 10. 30.

Mature couple from 4400 Nyiregyhaza , Hungary
Guest score: 9.71 / 10 9.71 average,
+ Service and cleanliness
- No towel racks in the bathroom & uncomfortable pillows
read more: Great value at Hotel Charles!
2007. 10. 29.

David Provan (Friends) from Christchurch , New Zealand
Guest score: 6.86 / 10 6.86 average,
+ Service
- Kitchen needs frypan and more wine glasses
read more: Comfort and kitchen at the Charles
2007. 10. 23.

Clifford Maidment (Mature couple) from Isle of Wight , United Kingdom
Guest score: 9.14 / 10 9.14 average,
+ The willingness to help us make the best of our stay.
- We honestly have no criticism whatsoever.
read more: Hotel Charles provides the best service we have ever experienced.
2007. 09. 24.

ozi vanStraten (Solo traveler) from beersheva , israel
Guest score: 8.57 / 10 8.57 average,
+ attitude of the desk clerks, especially the one on duty during the day-helpful and polite
- could be a bit cleaner-lots of dust in the room
read more: a week spent during Conference
2007. 09. 20.

Sarah Schrire (Solo traveler) from Modiin , Israel
Guest score: 9.14 / 10 9.14 average,
+ Excellent service and most helpful and friendly staff!
- The first night, I stayed in a room without AC (then moved to a deluxe room with AC). The one night of the total of 9 nights of my stay I had to keep windows open and the noise was terrible for most of the day and night. I recommend installing AC and double-glazed windows in all rooms to really upgrade this aspect to the excellent level of all other aspects of this hotel.
read more: Recommending the Charles Hotel
2007. 09. 06.

Carlos Quintero (Friends) from Brussels , Brussels , Belgium
Guest score: 9.67 / 10 9.67 average,
+ Price, location and service. Staff has been very welcoming and helpfull
- Really, no complains at all
read more: Grat hotel in Budapest
2007. 09. 04.

from Salzburg , Austria
Guest score: 7.71 / 10 7.71 average,
+ very helpful receptionists
- smell from the kitchen (?) coming through the window
read more: Charles - a friendly hotel
2007. 09. 03.

Friends from Munich , Germany
Guest score: 8 / 10 8 average,
+ internet for free in room, generally clean and nice
- its a bit off, no restaurants or bars nearby
read more: Nice Hotel in Budapest
2007. 09. 02.

Derek Carpenter (Friends) from Fairfax , USA
Guest score: 8.57 / 10 8.57 average,
+ Staff were friendly, helpful and english-speaking. The restaurant was surprisingly reasonably-priced and the Goulash was deelicious.
- Lack of air conditioning ( i know it's a luxury in many parts of Europe).
read more: A nice place to stay outside of PEST
2007. 08. 15.

Family with older child(ren) from Caransebes , Romania
Guest score: 7.43 / 10 7.43 average,
+ -
- -
read more: Sfirsit de saptamina la hotel Charles Budapesta
2007. 08. 13.

Young couple from Gythio , Greece
Guest score: 8.86 / 10 8.86 average,
+ The Staff and Service was excellent
- Watch out not to stay on the noisy side of the hotel. The sheets were too small for the beds and kept slipping off in the night while sleeping.