Hotel Charles

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Review Summary
Traveler Rating
8.39 / 10 Overall
What to expect
9.22 / 10 Staff
8.47 / 10 Cleanliness
8.36 / 10 Value for money
7.88 / 10 Comfort (room)
8.45 / 10 Services
8.62 / 10 Dining
7.67 / 10 Location
Recommendations
86.4 % Family with young child(ren)
85 % Family with older child(ren)
84.5 % Friends
84.1 % Young couple
84 % Mature couple
83.1 % Solo traveler
81.4 % Group
Based on 1394 reviews

Charles Hotel Budapest - Reviews and Ratings

City: Budapest
Hegyalja t 23. 1016 Budapest, Hungary
BHS Reservation Phone number: (+36-1) 225-3384, (+36-1) 225-3385
BHS Reservation Fax: (+36-1) 202-0319
BHS E-mail: hotelcharles@email
Overall 8.39 / 10 8.39

Staff 9.22 / 10 9.22
Cleanliness 8.47 / 10 8.47
Value for money 8.36 / 10 8.36
Comfort (room) 7.88 / 10 7.88
Services 8.45 / 10 8.45
Dining 8.62 / 10 8.62
Location 7.67 / 10 7.67

Based on 1394 reviews


About the guest reviews


These hotel reviews are submitted by the guests who have stayed in Charles Hotel during their visit to Budapest. The ratings and comments reflect their individual opinions generated by their experiences at the hotel.


How to write a hotel review?


You can only write hotel reviews that will appear on this website if you have booked your Budapest accommodation with HotelStart and have been the guest of one of our partner hotels. Two weeks after departing from the hotel we will send you a rating form by e-mail - with just one click you can rate every service of the hotel you have stayed in, then write an extensive review that will help your fellow travellers decide whether the lodging is worth a try.

Mature couple from , Hungary
Guest score: 7.6 / 10 7.6 average,
+ Cleanliness
- Price against quality.
read more: Hotel Charles
14/08/2015
2015. 09. 15. - Gyopr Sik-Barabsi, marketing assistant at Hotel Charles, responded to this review:
Dear Guest,
thank you for your review and remarks! We will pass your developement proposal of the kitchen in the rooms on to the management.
Howerver, we hope that despite of this missing accessorie we are welcome you back soon again in the Hotel Charles.
Sincerely,

Young couple from Bratislava, Slovakia
Guest score: 8.86 / 10 8.86 average,
22/09/2014

FUAD TAHIROV,FARIDA ASLANBAYOVA TAHIROV,ASLANBAYOVA (Young couple) from Baku, Azerbaijan
Guest score: 8.86 / 10 8.86 average,
+ receptions
09/07/2014

Young couple from Bratislava, Slovakia
Excellent service
Guest score: 8.86 / 10 8.86 average,
+ willing, helpful stuff, excellent cuisine
- Some rooms are located to the street, some are court and silent
26/05/2014

tatjana grahovac (Family with young child(ren)) from belgrade, serbia
Guest score: 7.43 / 10 7.43 average,
05/04/2014

Friends from Uppsala, Sweden
Guest score: 10 / 10 10 average,
+ Service was great!
- nothing
read more: Great weekend in Budapest and in Hotel Charles
01/04/2014

Solo traveler from St. Martin im Innkreis, Austria
Guest score: 9.43 / 10 9.43 average,
read more: Hotel Charles
27/03/2014

Friends from Москва, Российская Федерация
Great stay in Budapest
Guest score: 10 / 10 10 average,
21/12/2013

Friends from Voluntari, Romania
Week end in Budapest
Guest score: 6.57 / 10 6.57 average,
+ Restaurant atmosphere and design.
- Towels quality.
10/12/2013

Mikola Grabko (Solo traveler) from , Hungary
nice cozy hotel by good price
Guest score: 9.71 / 10 9.71 average,
+ accomodation and breakfast
- none
18/10/2013

Edita Svatosova (Friends) from Lysa nad Labem, Czech Republic
Guest score: 8.57 / 10 8.57 average,
+ Very good English (no problems with communication), helpful staff, good location (bus 8, 112 and 178, not far from center); deluxe studio if the standard is full for standard studio price
- Can not say anything what would dissatisfy us.
read more: Lets warm up in Budapest (Hotel Charles and city spas)
09/10/2013

rodney bollom (Mature couple) from sharm el sheikh, Egypt
Guest score: 9.71 / 10 9.71 average,
+ Everything service food really good staff
- 2 single beds together as a double !
read more: 3 Days Turned into 5
30/06/2013

rhonny laflere (Mature couple) from 8880 ledegem, Belgium
Guest score: 7.71 / 10 7.71 average,
+ VERY VERY helpfull staff Very good breakfast, real quiet room, bussstop just before the hotel.
- Nothing was really negativ
read more: real good hotel in Pest
26/05/2013

Group from Brno, Czech Republic
Guest score: 9.67 / 10 9.67 average,
+ Spacious clean room, lot of towels, kitchenette.
read more: Great value for the price
04/04/2013

Solo traveler from Chicago, United States of America
Guest score: 7.43 / 10 7.43 average,
+ the room is very spacious, clean, and the staff are friendly. good price
- no satellite TV, and internet at room is slow.
read more: relax vacation
13/02/2013

Friends from Tlmace, Slovakia
Guest score: 7.43 / 10 7.43 average,
21/10/2012

Tomasz Golka (Young couple) from Radom, Poland
Guest score: 8 / 10 8 average,
20/10/2012

jason hart (Friends) from bures, United Kingdom
Great value Hotel
Guest score: 8.57 / 10 8.57 average,
+ helpfulness of staff
- no room safe
15/10/2012

Solo traveler from Copenhangen, Denmark
Guest score: 8.29 / 10 8.29 average,
10/10/2012

Young couple from Brno, Czech Republic
Weekend in Budapest
Guest score: 8 / 10 8 average,
+ location is really near the center (walk-able distance), staff was very helpful and professional
- next to the main city road and railways, when you want to get room on more silent side, then you need to choose smoking room.
01/10/2012

Roberto Arguedas (Family with older child(ren)) from San Jose, Costa Rica
Guest score: 8.33 / 10 8.33 average,
+ The size of the room and the fact that they were equipped with kitchen facilities.
29/09/2012

beatrix fodor (Young couple) from high wycombe, United Kingdom
Guest score: 10 / 10 10 average,
+ quality of service
27/09/2012

Young couple from MORUZZO, Italy
Guest score: 8 / 10 8 average,
+ The staff is very friendly and well trained
- the structure is old
26/09/2012

Raissa Likhonina (Friends) from Praha, Czech Republic
Great Weekend in Hotel Charles
Guest score: 9.71 / 10 9.71 average,
+ staff
11/09/2012

Solo traveler from LWOW, Ukraine
Great Weekend in Hotel
Guest score: 10 / 10 10 average,
+ everithing
- nothing
03/09/2012

Martina Pappov (Friends) from Koice, Slovakia
Two-day holiday in Charles Hotel
Guest score: 7.14 / 10 7.14 average,
+ The staff was excellent and nice. The room was spacious. We had a lovely two- day holiday. The room was worth the money we paid.
- There were just small things like torn curtains, spots on the carpet or broken ventilator in the bathroom that we didnt like.And water in the shower flew slowly through the drain pipe. Breakfast was rich and fresh but a bit expensive.
21/08/2012

Mature couple from 23569 Lübeck, Germany
Guest score: 8.86 / 10 8.86 average,
+ Extreme friendly service and very clean.
- Nothing!
read more: Cheap, freindly, clean, near bus.
17/08/2012

Ewa Narkiewicz-Niedbalec from Zielona Gra, Poland
Guest score: 9.71 / 10 9.71 average,
12/08/2012

Solo traveler from Karksi-Nuia, Estonia
Guest score: 10 / 10 10 average,
+ Nice room for a reasonable amont of money. Helpful staff. Really good choice. :-)
25/07/2012

from Craiova, Romania
Guest score: 9 / 10 9 average,
19/07/2012

Shima Shakarchi (Mature couple) from Tehran, Iran
Happy in budapest with charls hotel
Guest score: 8 / 10 8 average,
+ Friendly professional staff
13/07/2012

Ivana Jovanovic (Family with young child(ren)) from Berlin, Germany
Guest score: 9.67 / 10 9.67 average,
+ The room was excellent. The reception as well as breakfast crew were very polite, helpful and professional, even with a 14month old baby they were very tolerant and helpful. The location was 20 minutes by foot from city centre, no problems pushing a pram in the area.
read more: Charles Hotel
24/06/2012

Friends from 13649 Vega, Sweden
Guest score: 9.43 / 10 9.43 average,
+ Good service and restaurant
28/05/2012

robert maes (Solo traveler) from gournes,creta, Greece
Guest score: 10 / 10 10 average,
+ the service on the receprion is great
- i dont have any dissatified things to say
29/04/2012

Nicola Whiley (Friends) from Hornchurch, United Kingdom
Hotel Charles great place to stay.
Guest score: 10 / 10 10 average,
+ Staff were friendly and infromative
- Bed and pillow were a little bit soft for me.
09/04/2012

Kplr Lszl Gza (Solo traveler) from Tormaflde, Hungary
great day in Charles Apartments
Guest score: 9.14 / 10 9.14 average,
+ friendlu people, clean house, low price
08/04/2012

Mature couple from Wimmersdorf, Austria
Guest score: 8 / 10 8 average,
- Noise from the Street
26/02/2012

IVANCEA ION DAN (Friends) from TURNU MAGURELE, Romania
Great Weekend in Hotel Charles
Guest score: 10 / 10 10 average,
22/02/2012

Friends from Bucharest, Romania
Guest score: 10 / 10 10 average,
+ location
20/02/2012

Miljan Veskovic (Young couple) from Novi Sad, Serbia
Guest score: 8.86 / 10 8.86 average,

Cristian Bordei (Friends) from Bucharest, Romania
Charles is a very good choice if you can sleep in the noise
Guest score: 9.43 / 10 9.43 average,
+ The kindness of the staff, hotel services, very good restaurant (even if not so cheap), spacious rooms, the price, the possibility to park the car for free on the streets behind the hotel
- The only bad matter is the noise from the street, this is really the only big problem of this good hotel

Petre Irimus (Family with young child(ren)) from Timisoara, Romania
Guest score: 8.86 / 10 8.86 average,
+ The value for money and the location (3 bus stops to the city center) are excellent.
read more: A good hotel

Family with older child(ren) from wien, Austria
Guest score: 6.57 / 10 6.57 average,
+ staff
- rooms really need a good cleaning, floors need to be steam vacuumed and floors and corners need a good scrubbing. also, they need a nice mattress pad
read more: good price and location

Dieter Lotz (Solo traveler) from 56379 Charlottenberg, Germany
Guest score: 9.71 / 10 9.71 average,
+ Exellent in all categories

Solo traveler from San Clemente, United States of America
Guest score: 8.33 / 10 8.33 average,
+ Front desk helped me fill out forms & to pay my parking penalty
- air conditioner did not work initially
read more: Easy to locate

Blazena Sedrovicova (Solo traveler) from Zemplinska Teplica, Slovakia
Guest score: 9.14 / 10 9.14 average,

Vagish Singh from BRISBANE, AUSTRALIA
Guest score: 8.57 / 10 8.57 average,

Mature couple from Ottawa, ON, Canada
nice couple of nights slept there
Guest score: 8.29 / 10 8.29 average,
+ food
- none

Young couple from Sint-Amandsberg, Belgium
Guest score: 8.57 / 10 8.57 average,
+ Great value for money! The staff is very helpful and friendly. We would also like to recommend the restaurant in the evening, we ate some deliciously prepared salmon.
- The room is somewhat noisy as the hotel is near a busy road.

Family with older child(ren) from Krakow, Poland
Guest score: 8 / 10 8 average,
+ good location, good service, very good breakfast. I think it is good location for travelling with car.
- a bit too expensive


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